Returns & Refunds
Returns & Refunds Policy
Last updated: June 2026
Our Commitment
Your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Return Eligibility
We accept returns within 14 days of delivery if:
- The item is in its original, unused condition
- The item is in its original packaging
- You have your order confirmation or receipt
The following items are not eligible for return:
- Items damaged due to misuse or improper handling
- Items returned after the 14-day window
- Digital products or downloadable content
How to Initiate a Return
- Email support@technestinternational.store with your order number and reason for return
- Our team will respond within 24–48 hours with return instructions
- Ship the item back using a trackable shipping method
- Once received and inspected, your refund will be processed
Refunds
Approved refunds are issued to your original payment method within 5–7 business days of us receiving the returned item.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, please contact us within 48 hours of delivery with:
- Your order number
- Photos of the item and packaging
We will send a replacement or issue a full refund at no cost to you.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong item, damaged item).